Overview

This Refund Policy outlines the guidelines and procedures for requesting refunds for email verification services provided by Veryfyer.

Eligibility for Refunds

Subscription plans that have not been used (0 emails verified) are eligible for a full refund within 7 days of purchase
Pay-as-you-go credit purchases that have not been used (0 credits used) are eligible for a full refund within 7 days of purchase
For subscription services, no refunds will be issued for the current billing cycle if the service has been used. There will be no pro-rated refunds for partial billing cycles, unless otherwise specified.
Refunds will not be issued for services that have already been used (emails that have been verified)
Custom API integration projects may have specific refund terms outlined in the service agreement

Refund Process

Submit a refund request to support@veryfer.com
Include your account information, service details, and reason for refund
Our team will review your request within 5 business days

Processing Time

Approved refunds will be processed within 7-14 business days, depending on your payment method.

Non-Refundable Items

Setup fees
Services already used (verified emails)
Custom integration work that has been completed and delivered
Administrative fees

If you experience technical issues with our email verification service, please contact our support team at support@veryfer.com before requesting a refund. We are committed to resolving technical issues promptly.

Exceptional Circumstances

We may consider refunds outside of these guidelines on a case-by-case basis for exceptional circumstances.

Questions

If you have any questions about our refund policy, please contact us at help@veryfer.com.