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Support: Users
All support articles tagged with Users.

Managing Your Authoh Account

Managing Your Authoh Account

This guide covers how to effectively manage users, roles, and permissions in your Authoh account. Proper account management helps maintain security and ensures users have appropriate access levels.

User Management

Inviting New Users

To invite team members to your Authoh organization:

  1. Navigate to Dashboard > Organization > Members
  2. Click Invite Members
  3. Enter the email addresses of the people you want to invite
  4. Select the appropriate role for each person
  5. Optionally, add a personalized message
  6. Click Send Invites

Invitees will receive an email with instructions to join your organization.

Managing Existing Users

To manage existing users in your organization:

  1. Go to Dashboard > Organization > Members
  2. View all active users and their roles
  3. To edit a user, click the three dots (⋮) next to their name
  4. From the dropdown menu, you can:
    • Change their role
    • Resend invitation (for pending users)
    • Remove from organization

Deactivating Users

When a team member leaves your organization:

  1. Go to Dashboard > Organization > Members
  2. Find the user you want to deactivate
  3. Click the three dots (⋮) and select Remove
  4. Confirm the removal

This revokes the user's access to your Authoh organization immediately.

Role-Based Access Control (RBAC)

Default Roles

Authoh provides several default roles:

  • Admin: Full access to all organization settings and features
  • Developer: Can manage applications and technical configurations
  • Analyst: Read-only access to analytics and reports
  • Support: Can manage users but not organization settings

Creating Custom Roles

To create a custom role:

  1. Go to Dashboard > Organization > Roles
  2. Click Create Role
  3. Provide a name and description for the role
  4. Select the permissions you want to grant
  5. Click Create Role

Assigning Permissions

Customize permissions for each role:

  1. Go to Dashboard > Organization > Roles
  2. Select the role you want to modify
  3. In the Permissions tab, toggle features on/off
  4. Categories of permissions include:
    • User management
    • Application settings
    • API access
    • Billing
    • Organization settings

Organization Settings

Updating Organization Profile

  1. Navigate to Dashboard > Organization > Settings
  2. You can update:
    • Organization name
    • Display logo
    • Contact information
    • Default language and region

Security Settings

Enhance your organization's security:

  1. Go to Dashboard > Organization > Security
  2. Configure:
    • Password policies
    • MFA requirements
    • Session timeout settings
    • IP allowlisting

Domain Management

Add and verify domains for your organization:

  1. Navigate to Dashboard > Organization > Domains
  2. Click Add Domain
  3. Enter your domain name
  4. Follow the verification steps (DNS or file upload)
  5. Once verified, you can use the domain for authentication

Billing and Subscription

Viewing Current Plan

  1. Go to Dashboard > Organization > Billing
  2. View your current plan, usage metrics, and billing cycle

Upgrading or Changing Plans

  1. Navigate to Dashboard > Organization > Billing
  2. Click Change Plan
  3. Select the new plan that meets your needs
  4. Confirm the change

Managing Payment Methods

  1. Go to Dashboard > Organization > Billing > Payment Methods
  2. You can:
    • Add new payment methods
    • Set a default payment method
    • Remove outdated payment information

Need Further Assistance?

If you need help with advanced account management:

Our team is available to help you optimize your account structure and permissions.